Privacy Policy
1. Introduction
Welcome to greatzen (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.greatzen.store (the “Site”). By using the Site, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Information
We also collect data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referral URLs
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or +1(806)737-9486
- Improving the Site’s functionality, design, and content
- Complying with legal obligations and protecting our rights
4. Sharing and Disclosure
We may share your information with:
- Service providers that perform order fulfillment, payment processing, or email delivery
- Legal authorities when required by law or to protect our legal rights
- Business partners for joint marketing activities, only with your explicit consent
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings through your browser preferences.
6. Data Retention
We retain personal information only for as long necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time, where processing is based on consent
- Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected].
8. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on the Site with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the new terms.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1(806)737-9486
Address: